Privacy Notice – Crimble Hall

We are committed to ensuring the best standards of practice in all of our activities. Visitors to our website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is handled appropriately and compliantly.

 

Information collected

We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period or details selected for online bookings, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Visitors interested in booking at The Crimble Hall Restaurant can provide contact details via an online form.

 

Use of information

The information collected will be used to contact you about The Crimble Hall Restaurant and the events we have at the property. You can unsubscribe at any time using the ‘unsubscribe’ link which can be found on our emails or on the website. If you provide your email address to us, you agree that we may send information to you by email in relation to our services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time. We will share your details with Lewis Kemp of Lightbulb Media, who process your information via Mailchimp on our behalf as our marketing partner. We will NEVER sell your details to any third parties.

 

Data security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location and is accessible by authorised users only.

 

Integrity of data

If you believe the information we process about you is incorrect, you can request to see this information and correct or delete it. If you wish to raise a complaint on how we have handled your personal data, email bookings@crimblehall.com and we will investigate the matter. If you are not satisfied with our response or believe that your data is not being processed in accordance with the regulations then you can complain to the Information Commissioner’s Office (ICO).

 

Children

Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years old.